![]() Then it printed.Īny ideas would be much appreciated. I had to copy them into a Word document and change the font color. Last week we went on a long distance trip and when I used google maps or excel, the black directions or lists did not print. Whether I try to print in grayscale or color, I get the same problem. The middle part of the ticket where the date, location, etc is displayed in black, however, does not print. It prints the the ticket count and additional black bar codes at the bottom. As far as the ticket on the left side of the page is concerned The black on upcoming concerts displays fine. My fiance is trying to print 3 etix tickets she bought online. The only way I can describe it is that my printer selectively prints black. I been trying to google my problem with my C7280, and this is the closet thread I can find that matches my problem. I've also had to go to a USB connection because it messes up even more with wireless - and HP has put out there that the wireless does cause issues and connecting with USB can solve some of them.ALSO seems like a punk way of bandaging a pretty poor (yet expensive) product. I also have to reinstall the software now and again because it spontaneously changes the advanced options screen. SHE seems to be experiencing the more severe issue in that the problem keeps her from printing at all. My addn'l comment on the black ink was for my sister's printer. There is nothing wrong with my black printing - it is just with the communication = SOFTWARE! As for the diagnostic page - as I am not an idiot AND I've fiddled extensively with the printer, I've done the diagnostic, cleaning, etc. ![]() All of these problems point to a software issue. I also notice that, at times, the Properties change on the printer - not as many or the same options, etc. I can fiddle with the program/software and get it to print in black but then it won't print in color. It will print in black with the Properties directive and then it will quit and, using the preloaded black ink option, will still print in color. The problem is in the communication with the printer, thus my comment regarding SOFTWARE. If black does not print properly on that page the issue is not related to the computer or the drivers, as they are not used to print the diagnostic page.īet all you want but, if you'd read my post you would see that I have been able to print with black ink only. ![]() You can check this by printing a diagnostic page as described in Step 4 of this document. ![]() I would bet the issue is not due to an update or other software issue. And, because some people are able to fix their printer with # 6, I'm more willing to believe it is an HP issue and not a Vista issue. I'll admit my problem isn't the same as the OP as my black ink cartridge works, it's just that the communication with the printer isn't working with making it print in black ink. I say that because it worked fine when I first brought it home. I'm sure it is software related however, probably not a Vista issue. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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